Wellbeing
Communication Skills for Teachers: Students, Parents and Teams
6 days
Effective communication is at the core of successful teaching, positive classroom management and strong school communities. This course is designed to help teachers and education professionals strengthen their communication skills when interacting with students, parents and colleagues.
Participants will explore practical strategies to improve clarity, empathy and assertiveness in different educational contexts. Special attention is given to difficult conversations, conflict resolution, active listening and non-verbal communication. The course also addresses communication with parents in challenging situations and promotes collaborative teamwork within schools.
Through experiential activities, role-play and real-case analysis, participants will develop tools they can immediately apply in their professional practice to improve relationships, reduce misunderstandings and build trust.
Learning Outcomes
Participants to the course will learn to:
Understand key principles of effective communication in education
Apply active listening techniques in interactions with students and parents
Use assertive communication strategies in difficult conversations
Manage conflicts in a constructive and solution-oriented way
Improve communication with parents, including sensitive or challenging topics
Strengthen collaboration and communication within school teams
Recognise the impact of verbal and non-verbal communication
Develop practical communication tools for everyday school situations
Programme
Communication Skills for Teachers: Students, Parents and Teams
Day 1 – Foundations of Effective Communication
Principles of communication in educational contexts
Barriers and common misunderstandings in schools
Verbal vs non-verbal communication
Self-assessment of personal communication style
Day 2 – Active Listening and Empathy
What active listening really means in practice
Techniques to improve attention and understanding
Empathy as a communication tool
Practical listening exercises and simulations
Day 3 – Assertive Communication in the Classroom
Passive, aggressive and assertive communication styles
Setting boundaries with clarity and respect
Classroom language that supports behaviour management
Role-play: classroom communication scenarios
Day 4 – Communication with Parents
Building trustful relationships with families
Handling difficult conversations with parents
Delivering feedback in a constructive way
Cultural sensitivity and expectations in parent communication
Day 5 – Communication in School Teams
Improving collaboration among colleagues
Giving and receiving feedback professionally
Managing misunderstandings and tension in teams
Tools for effective staff meetings
Day 6 – Conflict Resolution and Practical Integration
Strategies for de-escalation and conflict resolution
Real-case analysis from participants
Designing a personal communication improvement plan
Final reflection and group feedback
Materials, digital tools & other learning resources
Course participants will receive training and engage in exercises designed to develop their skills as trainers. The provision of additional materials or resources will be determined based on the course structure and the instructor’s approach to meeting the learning objectives
Course package content:
Services and activities included in the course package are those described above. Please note that accommodation, transport, and meals are not provided.
Cancellation & changes:
Common sense prevails when it comes to cancellations, which are analyzed on a case-by-case basis.